Enhancing Homeowners Associations with SERVPRO® Team Carpenter: A Winning Partnership

1/8/2024 (Permalink)

Are you a member of an Homeowners Association (HOA) seeking a reliable and efficient solution for property maintenance and restoration? Look no further than the exceptional services provided by SERVPRO® or Citrus Heights / Roseville. Our partnership with HOAs across the country has consistently demonstrated countless benefits to both homeowners and associations alike.

Swift Response and Restoration:
Accidents happen, and disasters strike without warning. When faced with fire, water, or mold damage, time is of the essence. With SERVPRO® of Citrus Heights / Roseville, HOAs can rely on a prompt and professional response. Our highly trained technicians are available 24/7 to assess the situation, mitigate further damage, and develop an effective restoration plan that minimizes downtime and maximizes efficiency.
Professional Expertise and Cutting-Edge Technology: The SERVPRO® brand is synonymous with excellence in property restoration. By partnering with us, HOAs gain access to our industry-leading expertise and state-of-the-art equipment. From advanced drying techniques to specialized cleaning methods, our team ensures the highest standard of quality in every project.

Cost-Effective Solutions:
Maintaining and restoring properties within an HOA can be a costly endeavor. SERVPRO® understands the importance of budgetary constraints. We work closely with HOAs to provide transparent and competitive pricing, ensuring that services align with the association's financial goals. Our team's efficiency and streamlined processes help minimize expenses without compromising on quality.

Comprehensive Services:
From minor repairs to major renovations, SERVPRO® offers a comprehensive range of services tailored to the unique needs of HOAs. Whether it's water extraction, fire damage restoration, mold remediation, or general maintenance, our skilled professionals have the expertise to handle any challenge. By partnering with us, HOAs can simplify their property management by relying on a single, trusted service provider.

Proactive Planning and Preparedness:
Prevention is key to preserving the value and integrity of HOA properties. SERVPRO® offers proactive planning and preparedness services, including risk assessment and emergency response planning. By identifying potential vulnerabilities and implementing effective strategies, we help HOAs mitigate risks and minimize the impact of unforeseen events.

If you're part of an HOA looking for a reliable and efficient service provider, reach out to SERVPRO® of Citrus Heights / Roseville today @ 916-966-2601. Let us assist you in enhancing the value, safety, and overall well-being of your community.

#SERVPROTeamCarpenter #HomeownersAssociations #PropertyMaintenance #RestorationServices #HOA #Commercial

Make Sure Your Business is Prepared with an Emergency Ready Profile (ERP)

3/17/2022 (Permalink)

Study shows that about 50% of companies shut down after a disaster.

Many businesses do not adequately have a solid emergency response plan to tackle disasters. Study shows that about 50% of companies shut down after a disaster.

A storm or fire can cause a devastating blow to a business—the more reason to secure your business with an Emergency-Ready Profile (ERP). Having an ERP makes it easy to tackle the disaster quickly before it escalates. Many commercial properties have emergency safety systems but don't know how to use them effectively. However, staff training on how to use safety equipment is valuable, and showing staff members what to do immediately if there's a fire outbreak or a flood to mitigate the impact.

With an ERP set in place, people will know the immediate course of action to take should there be a disaster. What to do and how to get the job done are critical things to be noted. SERVPRO of Citrus Heights/Roseville and Carmichael continuously educates business owners on preparing them for water and fire damage. This is to help commercial owners survive the disaster mitigate and restore damages.

The benefits of having an ERP are sharing helpful information like escape routes, gathering points, etc, and keeping documents safe before they get destroyed. The documents necessary to the business must be saved electronically on the cloud, and the physical copy must be kept in waterproof storage.

Have a detailed building map that shows the structural details of the building. The emergency plan is encouraged to be practiced by all workers for safety. Emergency exits should be chosen and boldly indicated. Emergency safety systems like a water sprinkler, smoke detector, fire extinguishers, pumps, and more should be kept in strategic places for use. Safety equipment should be inspected and maintained regularly to avoid a breakdown during an emergency. Set clear boundaries of activities to be done in office space. Restrict cooking and smoking to the kitchen and cafeteria.

It may be difficult for some businesses to design a fire safety plan. However, you can outsource it to professionals. SERVPRO of Citrus Heights/Carmichael and Roseville is present 24/7 to attend any emergency or consultation. Why not call us now to have agent work on your ERP.

Storm Damage Restoration Advanced Technology and Techniques

3/14/2022 (Permalink)

Contact SERVPRO of Citrus Heights/Roseville and Carmichael for your mitigation and restoration needs.

Damage restoration frequently faces new challenges that require innovative techniques and modern technology to overcome. Innovation and technology have aided the storm damage restoration process to improve efficiency. The Institute of Inspection Cleaning and Restoration Certification, IICRC, sets high and practical standards for cleaning and restoration companies.

SERVPRO of Citrus Heights/Roseville and Carmichael use modern technology to make restoration services easy and optimal. Our technicians are certified by IICRC and trained to handle any storm damage restoration process innovatively, using all sorts of equipment at their disposal. Depending on the scale of the damage, we have big and small equipment available to restore your property quickly.

Below is a few of the restoration equipment we use for our operations.

Moisture Detection and measurement equipment
We use moisture detection and measurement equipment to detect moisture content in the building. Infrared cameras detect hidden water through walls, ceilings, or floors. It measures the moisture level in a place, so we know where there's still work to do.

Other water restoration services equipment used to measure moisture saturation are hygrometers, sensitive moisture detectors, and more.

Water extraction equipment
No matter the level of the stormwater, we have powerful extraction equipment to speed up the water extraction process. We have truck-mounted and portable water extraction equipment submersible and gas-powered pumps for extracting water depending on its level. We handle both big and small water extraction swiftly with precision.

Drying equipment
Industrial air movers and dehumidifiers remove residual moisture from walls, ceilings, and floors. Proper drying prevents your furniture, walls, and floors from swelling and warping.

Odor removal and deodorization
Invading water leaves an offensive odor in the building. After draining the water and drying the building, the exasperating scent remains. The smell is removed by cleaning thoroughly with chemicals, disinfectants, and applying deodorants. We use air scrubbers, thermal foggers, and deodorizing agents to remove airborne contaminants and give the building a refreshing scent.

SERVPRO of Citrus Heights/Roseville and Carmichael use various cleaning supplies. Our cleaning items are sanitizers, germicides, and anti-microbial treatments to clean and remove air pollutants and odors.

Contact SERVPRO of Citrus Heights/Roseville and Carmichael for your mitigation and restoration needs.

Why SERVPRO of Citrus Heights/Roseville and Carmichael Are The Best For Restoration and Mitigation

3/14/2022 (Permalink)

SERVPRO of Citrus Heights/Roseville and Carmichael is committed to providing you with the best service for your home or office.

Are you searching for a fast, reliable, and efficient mitigation, cleaning, and restoration service provider for your property? You are in the right place. There are so many reasons why SERVPRO of Citrus Heights/Roseville and Carmichael are the best for restoration and mitigation. No one does it faster in responding to fire or water disasters.

It takes a lot of experience and professionalism to accurately measure, reduce, and restore damages caused by flood and fire outbreaks.

SERVPRO of Citrus Heights/Roseville and Carmichael uses state-of-the-art equipment and technology for its operations. This gives us a competitive edge in the industry. Efficiency, speed, durability are qualities we offer to the public. Disaster poses a danger to both properties and the health of inhabitants, workers, and customers. This is why SERVPRO designed a particular cleaning program to help neutralize all threats caused by mold, microorganisms, bacteria, and more.

We help take off the mental stress and restore happiness.

Disasters cause lots of emotional and mental stress. Seeing one's lifelong investment destroyed in a short time is demoralizing. We care about our customers, and we do our best to make them smile again. After delegating and drafting a recovery and restoration plan, our team goes through every process with the client and constantly keeps them in the loop of the progress. We leave no stone unturned, especially in cleaning, and we add spark to the property.

24-hour Emergency Service 

We have a mobile presence in Citrus Heights/Roseville and Carmichael. We'll be at your service quickly to help you any time of the day you need an emergency service or a consultation.

Highly Trained and Certified Technicians

Our technicians are constantly trained on new cleaning and restoration techniques and practices. Our technicians are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). We put our customers first in all we do. Our technicians are trained in customer relationships and have fared excellently in that aspect. Many of our customers have testified to this fact.

SERVPRO of Citrus Heights/Roseville and Carmichael is committed to providing you with the best service for your home or office. Why not contact us today to put a smile on your face.

SERVPRO of Citrus Heights / Roseville and Carmichael Does More Than Fire and Water.

3/7/2022 (Permalink)

SERVPRO of Citrus Heights/Roseville and Carmichael is physically present with mobility to reach you at any time of the day.

SERVPRO is a household name in Citrus Heights, Roseville, and Carmichael. We are well known for cleaning and restoring fire or water-damaged residential and commercial properties. We help home, and business owners mitigate fire and water damages and clean and restore properties through innovative techniques and modern technology.

Our teams of technicians are well trained and certified by IICRC (Institute of Inspection Cleaning and Restoration Certification). We are known in Citrus Heights, Roseville, and Carmichael for leaving no stone unturned. We go over and beyond to help you restore your home or business to its flourishing state.

SERVPRO of Citrus Heights, Roseville, and Carmichael rendered services for residential and commercial are,

• Fire Damage
• Water Damage
• Mold Remediation
• Cleaning Services: these include,
• Air Ducts & HVAC
• Biohazard
• Carpet and Upholstery
• Ceilings, Floors, and Walls
• Drapes and Blinds
• Odor Removal
• Sewage
• Trauma and Crime Scene
• Vandalism and Graffiti
• Commercial Cleaning

We are proud of offering the best service, which is constantly considered the best. We adopt the COVID-19 guidelines to help you stay safe at home and in your business space. We also have our special pathogen cleaning package for our clients.

Our pieces of equipment are in various ranges for small, medium, and large-scale jobs. There is more! We brief our clients on the job's progress at every stage to keep them in the know. We train our technicians frequently with updated techniques and customer-client relationships.

As a franchisee of the leading cleaning and restoration services provider in the US with over 40 years of unwavering service to communities all over the nation, SERVPRO of Citrus Heights/Roseville and Carmichael is different.

Our operations and attributes are:

• Run a 24-hour emergency service
• A trusted leader in the restoration industry
• Fast response to any size disaster with a mobile presence
• Usage of advanced modern cleaning and restoration equipment
• Highly trained customer-friendly technicians
• Locally owned and operated

SERVPRO of Citrus Heights/Roseville and Carmichael is physically present with mobility to reach you at any time of the day. You can call our savvy team members anytime at (916) 966-2601. Contact us today for a consultation or to request our service.

Choose SERVPRO of Citrus Heights/Roseville and Carmichael for Restoration and Mitigation

3/16/2021 (Permalink)

SERVPRO of Citrus Heights/Roseville and Carmichael is a professional restoration company that will solve your needs.

When a disaster happens in your private or commercial property, the next thing is to seek mitigation and restoration. Meanwhile, it takes a lot of experience and professionalism to take precise measures to reduce the harmful effects of home or office disasters such as flooding, fire outbreak, and more. 

Nowadays, we have many companies that claim to be offering restoration and mitigation services but hiring the right company can be challenging. Hence, homeowners need to be meticulous in choosing the right restoration company to get the best result. 

A professional restoration company knows what to do at specific times and how to use the most modern equipment to solve even the most severe cases in the shortest time possible. 

Typically, household disasters can lead to many more damages. That is why you need to choose a restoration company that offers a wide range of expertise to get a comprehensive solution. SERVPRO of Citrus Heights/Roseville and Carmichael is a professional restoration company that will solve your needs. 

We understand the stress and worry that comes with household disasters, and we know how to mitigate its effects from affecting your life, home, or business. We have the expertise to make everything perfect "Like it never even happened." 

What makes our restoration process different

When restoring a damaged home or business, our restoration and mitigation service professionals are not only concerned about your property. We do everything in our care to give you peace of mind. Here are some facts that make us your best choice:

24-hour Emergency Service Disasters don’t give notice before they happen. Hence, you need a restoration company that is always available - around the clock. We know what it means to respond to disasters, so we are still on our toes every day and night. Our emergency service is efficient and fast. 

• Highly Trained Technicians

All our technicians are qualified and trained in the IICRC standards. To get better results, we invest in our technicians to continuously upgrade their knowledge in damage restoration and get them more familiar with modern equipment handlings. We use the most current and well-functioning equipment for every operation. 

How to Prepare Your Home for Heavy Rainfall

3/15/2021 (Permalink)

SERVPRO of Citrus Heights/Roseville and Carmichael is your best option for storm mitigation and restoration.

Rainfall is crucial to keeping a functional environment. From it, we get rainwater for showering, toilet flushing, and so much more. It also keeps our gardens green and fresh with pure air that also has a calming effect on the body. However, just as an excess of everything could be dangerous, too much rainfall can be disastrous. 

Heavy rainfall can pose several harmful effects on your home due to flooding, which may damage properties and every other valuable item both on the inside and outside. 

Meanwhile, you don’t have to wait until it happens. As a professional mitigation and restoration company, SERVPRO of Citrus Heights/Roseville and Carmichael has helped you compile great pro tips to prepare both the outside and inside your home against heavy rainfall. 

Getting ready from the outside

Having a perfect preparation for your building's outside area to prevent heavy rainfall is the best way to secure the inside. Hence, you need to pay attention to these external preparation tips.

1. Check your roof. 

Checking if your roof is in perfect condition is the first step of the external preparation. A leaked or damaged ceiling can be a door through which floods can storm your building. Ensure that you fix every damage in your roof accurately to put it in the proper condition to withstand the pressures of excess rainfall. 

2. Clean your gutters

A dirty or blocked gutter can redirect water into some places that can cause damage to your home. When water pools in your channel, it can affect the basement or the foundation, which can pose more threats to the building. 

Aside from cleaning the gutter, you should also ensure that you clear every debris from street grates and be careful enough to cover all your valuable items on the outside area of your building.

Preparing the inside 

1. Keep your Sump pump 

Preparation for the inside area of the building begins with running some tests on your sump pump to ensure it’s working correctly. If it is faulty and causes flooding, you call us the team for mitigation and restoration. 

2. Get your emergency kit ready

You should always be alert for the unexpected. It is essential to have good batteries in place for your flashlights, charge your cell phones and get an emergency kit to serve you should you go out of power for an extended period.

Not only that, you should always ensure you close your doors and windows to prevent water from entering the building when rainfalls. 

Conclusively, it is essential to ensure that every necessary repair is served to your building to prepare your home against heavy rainfall. While there are some do-it-yourself tips to repair your roof on the internet, you should contact a professional restoration company for the best results. 

If your home is in Citrus Heights, Roseville, or Carmichael, SERVPRO of Citrus Heights/Roseville and Carmichael is your best option for storm mitigation and restoration. We have all the technical know-how to keep your building safe from any damage. Call 916-966-2601. 

Advanced Technology and Techniques for Storm Damage Restoration

3/10/2021 (Permalink)

Advanced Technology and Techniques for Storm Damage Restoration

The storm damage restoration industry has experienced a surge in technology techniques and advancement due to complexity and technical demands. 

Dealing with natural disasters is a matter of life. For this reason, The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets high and practical standards for companies offering restoration and cleaning services. 

Growing with this technology advancement and maintaining the highest standard, SERVPRO of Citrus Heights/Roseville and Carmichael has helped countless homeowners in the localities to restore their apartments to the status quo in the shortest time possible.

Here are a few types of advanced-technology equipment that have helped us deliver more efficiently:

1. Moisture Detection and measurement equipment

As storm damage restoration professionals, SERVPRO of Citrus Heights/Roseville and Carmichael now depends on some specialized and efficient equipment for accuracy to detect, measure, and monitor your home’s moisture level. We use modern equipment such as infrared cameras to detect water through a ceiling, wall, or floor. 

An infrared camera helps to detect hidden water for removal. We also use hygrometers, sensitive moisture detectors, and other innovative technology to measure the extent of moisture saturation.

2. Water extraction equipment

Our dedicated team uses powerful extraction equipment to speed up the drying process. This modern equipment helps remove the excess water that logs into your home or business spaces. It doesn’t take long for us to dry out every drop of water in your building. We have truck-mounted and portable extraction units to remove water more efficiently. Also, we use submersible and gas-powered pumps to pump out excess water.

3. Drying equipment 

Dehumidifiers and industrial strength air movers give the best results for removing the residual moisture in the floor wall and ceiling to achieve perfect drying for your home or business space. Proper drying prevents your furniture, walls, and floor from swelling and warping.

4. Odor removal and deodorization 

After water or fire damage, odor removal or deodorization is the next best thing. The impact comes with exasperating odors. We use air scrubbers, thermal foggers, and deodorization agents to remove airborne contaminants and achieve the best air quality during the damage restoration and cleanup process.

We also use germicides, sanitizing agents, and anti-microbial treatments to clean and remove odors and contaminants in your home or business space. We are just a call away; contact SERVPRO of Citrus Heights/Roseville and Carmichael at 916-966-2601 for our mitigation and restoration services. 

5 Reasons to Choose SERVPRO of Citrus Heights/Roseville and Carmichael for Storm Damage Restoration

3/8/2021 (Permalink)

Storms bring heavy rain and flood, resulting in property damages. SERVPRO of Citrus Heights/Roseville and Carmichael can help.

Natural disasters come without notice – they can happen at any time. Storms bring heavy rain and flood, resulting in roofs being ripped off or damaged. Storms can also cause dangerous electrical problems. When this overwhelming situation occurs, you need a professional storm restoration company to help you fix the damages, get your home back to the initial condition it was in, or even better. Meanwhile, you need to choose the right storm restoration company to get the best results.

If your home is in the greater Sacramento area, you cannot get a better option than SERVPRO of Citrus Heights/Roseville and Carmichael. Our professional team offers exceptional storm damage restoration and cleanup services for homeowners in Citrus Heights, Roseville, Carmichael, and the surrounding areas. Our dedicated team offers experience and top-notch expertise.

Important reasons you should hire Citrus Heights/Roseville and Carmichael for your storm damage restoration needs:

1. 24-hour Emergency service
Time is of great essence when it comes to storm damage restoration. Storms can occur anytime, so you need a company that opens 24 hours a day and seven days a week, including holidays. SERVPRO operates round the clock, and our emergency team is always on its toes, ready for the next call. We have all the equipment ready. You only need to put a call through; our team will get to your home in no time.

2. Certification and experience
You can’t afford to hire a brand new uncertified storm damage restoration company with no experience. Unfortunately, you wouldn’t know how inexperienced they are until you have paid and they fail to deliver.

At SERVPRO of Citrus Heights/Roseville and Carmichael, all our technicians are IICRC certified, having met all the institute's high standards. Aside from that, all our employees continuously attend e-classes and higher certification training to learn new techniques. We have been serving homeowners in Citrus Heights, Roseville, and Carmichael since 1967.

3. Advanced Technology
Storm damage restoration requires professional handling with state-of-the-art technology. When you are about to choose a restoration company, you need to ensure that they have the most modern equipment. Hiring a company with old malfunctioning tools will only incur more damage to the building. SERVPRO of Citrus Heights/Roseville and Carmichael uses only the best well-functioning equipment operated with advanced technology for every restoration works.

4. Locally owned and operated
Choosing a locally owned and operated company goes a long way in getting the best result. Local companies understand the environment's climatic conditions, which will help them work according to tangible predictions to prevent your home from storm damages.

Although SERVPRO is a nationwide company, we operate each franchise locally to treat each locality according to their climatic conditions.

5. Familiar with insurance requirements.
If the company you are hiring has no idea how insurance payments work or do not work with any insurance company, you might be dealing with the wrong company. Our specialists have restored thousands of homes and businesses in Citrus Heights/Roseville and Carmichael; we have helped several homeowners handle the insurance claims process without complications.

Call SERVPRO of Citrus Heights/Roseville and Carmichael for your storm mitigation needs at 916-966-2601.

Why your Business Needs an Emergency Ready Profile

4/8/2020 (Permalink)

With an Emergency Ready Profile set in place, it will lessen the chance for business interruption.

According to the latest research, an estimated 50% of businesses shut down after disaster strikes. A fire or a water claim can be detrimental to any business, it is so important to be prepared. Businesses that do survive a fire or water disaster usually had a preparedness plan already in place before an event presented itself. This alone speaks volumes as to why it is important to be prepared. Other key benefits to being prepared for a disaster is your employees and your clients will feel they are in good hands and have a greater trust for your company. 

With an Emergency Ready Profile set in place, it will lessen the chance for business interruption. Your trusted staff and SERVPRO of Citrus Heights/Carmichael and Roseville will know the immediate course of action to take should an event arise. Knowing what to do and how to get the job done by being prepared ahead of time, while having documentation as to how to address water and fire damages before an event strikes are the keys to timely mitigation and restoration of business. 

What are the key benefits of an Emergency Ready Profile?

1. No cost assessment of your commercial building
2. Documentation that holds crucial information needed in case of an emergency
3. Guide to help you get back into your building after a disaster
4. List of exactly who you should call for disaster mitigation and restoration
5. Identifies the line of command for authorizing work that needs to be completed right away
6. Provides building details like shut-off valve locations, and other priority information

Schedule your Emergency Ready Profile today. Contact the SERVPRO of Citrus Heights/Carmichael and Roseville office at 916-966-2601 to set up an appointment. Our team will come to your location and ensure you are prepared with your very own Emergency Ready Profile. 

SERVPRO of Citrus Heights / Roseville and Carmichael is More Than Fire and Water

3/30/2020 (Permalink)

SERVPRO of Citrus Heights / Roseville and Carmichael does so much more than mitigate and restore water and fire damaged properties.

When most people hear the name SERVPRO fire and water come to mind automatically. Many people do not know that SERVPRO of Citrus Heights / Roseville and Carmichael does so much more than mitigate and restore water and fire damaged properties. Be aware of what our team specializes in so that if an incident occurs in your residential or commercial building you know exactly who to call.

List of SERVPRO of Citrus Heights / Roseville and Carmichael’s Services

• Water Damage
• Fire Damage
• Mold Remediation
• Cleaning Services:
• Air Ducts & HVAC
• Biohazard
• Carpet and Upholstery
• Ceilings, Floors, and Walls
• Drapes and Blinds
• Odor Removal
• Sewage
• Trauma and Crime Scene
• Vandalism and Graffiti
• Commercial Cleaning

And there is more! There is not much we do not do in regard to mitigation, restoration, and cleaning. We can handle projects of any size, large or small, as we are part of SERVPRO’s Commercial Large Loss Division. We stand by our expertise and training.

Why SERVPRO of Citrus Heights / Roseville and Carmichael is Different

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Contact our team if you experience any loss or if you need a service that we perform. You can reach our team 24 hours / 7 Days a week at 916-966-2601

SERVPRO of Citrus Heights / Roseville and Carmichael are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time, SERVPRO of Citrus Heights / Roseville and Carmichael would like to make our customers aware that we are specialists in cleaning services. We adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect residential and commercial spaces, according to the Centers for Disease Control and Prevention standards. We have many years of experience in dealing with biological contaminants and go above and beyond the scope of work that janitorial staff usually perform on a daily basis.

The CDC encourages cleaning of surfaces that are touched often such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. 

Other spaces mentioned in the CDC’s guidance for commercial spaces to be cleaned and sanitized include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. Currently there is no product tested against this particular strain of the coronavirus, however, we are following all guidelines as provided by the CDC and local authorities.

Call (916) 966-2601 Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Citrus Heights / Roseville and Carmichael , (916) 966-2601!

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Why it is Important to Mitigate Fire Damages Quickly

3/5/2020 (Permalink)

Our team can help restore old keepsakes damaged by fire.

When you have a fire in the home, it can devastate members of the home and be emotionally distressing. The most important step when there is a fire is to ensure all members of the home are safe. Once everyone is safe so much goes through the mind of a fire victim. Memories shared with loved ones inside the home flood through one’s mind. The stresses of accounting for the valuables and keepsakes that are irreplaceable come to mind. The last thing one thinks about is what steps are next. 

Once everyone is outside the home and the fire is extinguished, contact us. Our staff is available 24 hours a week and seven days a week. We will arrive on the scene quickly to assess damages and get to work right away. We even work with your insurance, saving you steps. Right now is a time for you to worry about other things. 

It is important to not put off mitigation and restoration. The longer soot residues remain in the home and on materials within the home the harder it will be to remove. Not only can the soot be hard to remove, but it can also carry further through the house and the leftover smoke is not healthy for you or your family. 

If you experience a fire catastrophe, contact our team. Call 916-966-2601. We will take care of your needs and make it as worry-free as possible.

SERVPRO of Citrus Heights / Roseville and Carmichael Uses Professional Equipment to Provide Professional Service

3/2/2020 (Permalink)

SERVPRO of Citrus Heights / Roseville and Carmichael takes pride in the equipment we use.

SERVPRO of Citrus Heights / Roseville and Carmichael only uses professional and updated equipment. Our team takes pride in the equipment we use, and, in the training, we receive by SERVPRO. Our equipment is the latest technology and is up to date. Our equipment is tested regularly to ensure it works seamlessly upon arrival. 

Our goal is to alleviate any stress you may have regarding the project at hand. Understand when SERVPRO of Citrus Heights / Roseville and Carmichael’s staff come to the rescue we will address any issues you have right away. You can assure you are in good hands because we follow the standards set by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

The equipment we use is state of the art. A few examples of equipment used and when we used them is below: 

1. Advanced moisture meters detect water that can be behind walls or under flooring. This meter not only detects the moisture but also informs staff how saturated the area is.
2. In more difficult areas, infrared cameras are used to detect water in areas that may not be picked up by the moisture meters.
3. Top grade industrial dehumidifiers and high-speed air movers are used to remove moisture from walls, ceilings, and floors. However, different size disasters call for different types of equipment.  
4. Air scrubbers and deodorization agents may be used to remove odors from fire or water damages. This will help with odors and help with air quality control. The air scrubbers we use will remove chemicals, contaminants, and gasses from the air through a filtration process. The deodorization agents control the odors helping to eliminate them from the air.  

This is just a small sample of equipment and methods that may be used to address your fire or water damage concerns. It takes professional equipment and professional staff to take care of water or fire damages. We are here for you. Contact 916-966-2601.   

Why Choose SERVPRO of Citrus Heights / Roseville and Carmichael

3/2/2020 (Permalink)

SERVPRO has over 1700 franchises nationwide.

There are so many different companies that provide cleaning, mitigation, and restoration services on a professional level. An unexpected water or fire disaster takes place and it is unclear who to call in your dire need of help. It is hard to decide which company will help you, what company can take on the task of completing the task from inspection to completion?  

1. SERVPRO of Citrus Heights / Roseville and Carmichael is not like other companies. SERVPRO holds on to family business values that help us shop small businesses, as SERVPRO started in 1967 as a painting business by Ted and Doris Isaacson. The values that were so important to their success then, hold now. Now SERVPRO has over 1700 franchises nationwide. If the job is too big for one franchise, multiple franchises will come together quickly to address the emergency. Not many companies have this option.  
2. SERVPRO of Citrus Heights / Roseville and Carmichael is locally owned and operated by Rob and Jen Carpenter. This location was opened over 37 years ago and operates with over 20 employees and has a wide range of vehicle types and equipment types to work in the field effectively. 
3. We will work directly with your insurance company to ensure the work completed is covered. If it is not covered by your insurance company, we will let you know pricing and what to expect next.
4. Our technicians are highly professional and trained. They will work quickly and efficiently. 
5. Let SERVPRO of Citrus Heights / Roseville and Carmichael’s testimonials speak for themselves. 

If you have any questions, please contact as soon as possible. Call 916-966-2601

SERVPRO of Citrus Heights / Roseville and Carmichael Customer Reviews

2/17/2020 (Permalink)

SERVPRO of Citrus Heights / Roseville and Carmichael's customers are very satisfied.

SERVPRO of Citrus Heights / Roseville and Carmichael is diligent in providing the best in regard to mitigation and restoration services, for both, home and business. Smaller project or a large loss, our team can handle the needs of any size disaster. We aim to arrive quickly, to complete our work in a quality standard, and customer satisfaction is number one to each member of our staff.

Here are some reviews left by SERVPRO Citrus Heights / Roseville and Carmichael customers:

“So my home flooded overnight and I had to immediately relocate. My life was in shambles and I felt helpless. Then came SERVPRO to the rescue. They came the following day and packed up all of my belongings, moved it out, stored it, and then moved it into my new place! Jen, the manager, was absolutely wonderful. She was kind, honest, and answered all of my questions promptly. The rest of the crew worked hard and always had a smile on their face. Overall, the customer service and quality of work by SERVPRO have been stellar and I couldn't have made a better choice. I was in good hands. Thank you all!” – Tia M.

“Why me? I had no idea this type of company even existed! I happen to come home from lunch and found water all over the place. I was freaked out! I called my husband and he said call those SERVPRO guys. I called and they were out here fast. They got everything pumped out and we're so nice! They explained everything to me and stepped me through the entire process. I was so amazed how clean the demolition was. They even dealt with our insurance company when the insurance guy was extremely hard to deal with. I felt like Rob and his team were had our back. Thank you!” - Sara

“SERVPRO was super responsive, very fast, and reasonably priced.  When dealing with water damage, you want a company to partner with you and work to address the issues quickly and thoroughly.  SERVPRO was great.” – Anna S

Whatever disaster comes your way, our team is trained and has the experience to handle your needs.  If you have a fire, flood, or need mold mitigation contact your local mitigation and restoration service provider. Call 916-966-2601.

Service Response Time Expectations

2/14/2020 (Permalink)

SERVPRO of Citrus Heights / Roseville and Carmichael is available for you 24 hours a day and 7 days a week

SERVPRO of Citrus Heights / Roseville and Carmichael is available for you 24 hours a day and 7 days a week, arriving faster to any size disaster. Water emergencies need attention immediately. Water spreads fast and is absorbed through floors, walls, and furniture. If your water emergency does not get the quick attention it needs, mold will grow rapidly and then there is a larger issue at hand. Our professional staff provides emergency cleaning and restoration at any time of the day and any day of the week.  

What should you expect once you have an emergency in the home or at the worksite? SERVPRO of Citrus Heights / Roseville and Carmichael will stand by the following:

Mitigation and Restoration Response Times

• Within 1 hour of notice of loss, our team will contact you.

One of our staff members will contact you and ask you questions regarding your emergency. This will help our team determine how many people will need to arrive, what equipment will be needed, and any other resources we may need for the task at hand. 

• Within 4 hours, we will arrive to start the process.

These four hours give our skilled team time to gather resources and to arrive on the scene in time. Once our team arrives, we can identify the scope of work and start working on the damage and prevent further damage to the home or the building. 

• Within 8 hours of arrival, we will do a verbal briefing of the work needed to complete the project. 

Once the emergency is under control, our team will brief you on the scope of work and plan accordingly for the completion of the project with you.

SERVPRO of Citrus Heights / Roseville and Carmichael’s team will show up and address your mitigation and restoration needs quickly. Our goal is to provide a top-notch level of service while taking your worries away. Contact 916-966-2601. 

Why You Should Consider Us for Restoration | SERVPRO® of Citrus Heights/Roseville

10/7/2019 (Permalink)

A quick response from SERVPRO of Citrus Heights/Roseville ensures your Damage Restoration needs are professionally completed.

Choosing a restoration company to work with is a decision that homeowners should weigh heavily. This company will not only handle the restoration of your home, but they will also be working with you during a trying time. The right company will provide reassurance and ensure your experience is positive as they work to restore your home to its previous condition.

Any kind of household disaster has the potential to give rise to other damages, so choosing a company that has a wide range of expertise is key.

Structural damage can occur following water damage, fire can release hazardous particles into the air, and storms can cause both fire and water damage all at once. Finding a company that is well-rounded in their areas of damage treatment is key to a good experience.

Why Our Restoration Process Matters

When we work on a restoration job, we focus not only on restoring the property but also on providing the customer with peace of mind. Here are some reasons to consider us for restoration:

Our Availability Is Open

There is no way to ensure a disaster will occur at a convenient time, which is why we are always here to answer when you call. Our 24⁄7 emergency line means you can get in touch with us right away so our technicians can spring into action and treat your damage quickly no matter the hour.

Our Technicians Are Highly Trained

We are proud to invest in training for our technicians so we can ensure everyone is getting the best work possible. Every technician we have is highly trained and adheres to the IICRC standards, ensuring he or she will use scientifically proven techniques and equipment.

Our Network Is National

We have franchises across the country, amounting to over 1,700 locations, which allows us to have a large pool of resources to pick from. This enables us to treat a wide-scale natural disaster with the same level of expertise as we would a small home fire and ensures we can help you with restoration wherever you are located.

If you have experienced storm damage, we are always here to help! Call our restoration experts 24⁄7 so we can address your damages quickly.

Tips From Us

3/6/2019 (Permalink)

It may be tempting to take matters into your own hands but sometimes it can make the situation worse. Below are some tips from the pros.

• Limit movement in the home to prevent soot particles. 
• Keep hands clean.
• Place dry, colorfast towels or old linens ion rugs.
• Wash both sides of leaves on house plants.
• Place aluminum foil or wood blocks between furniture. 
• Hang furs and leather goods to dry separately.
• Remove and prop up wet upholstery cushions for even drying.
• Wipe excess water from wood furniture after removing lamps and table top items.
• Hose and wash egg damage from building exterior as soon as possible.
• If electricity is off, empty freezer and refrigerator completely and prop open doors to help prevent odor.

These simple tips can be helpful when waiting for professional help to arrive. 

Keeping Your Office "Healthy"

3/4/2019 (Permalink)

You can reduce and prevent the spread of illness and reduce respiratory problems by keeping your office clean. SERVPRO of Citrus Heights/Roseville uses a cleaning system that removes the soil from your carpet, furniture, and even the walls. In addition to floor and surface cleaning, we also provide duct cleaning and solutions for water damage that leads to mold. There can be hidden threats such as stagnant water in air ducts, damaged carpets breeding bacteria, and soaked insulation that may produce mold and other harmful bacteria.

The greatest part is we are available 24/7 so that we can get your office up and running as soon as possible. We understand getting your office back to normal is important because it means you are back in business.

Service Reponse Guidelines

3/4/2019 (Permalink)

SERVPRO of Citrus Heights/Roseville understands that time can make the difference in the restoration industry. We offer a variety of services, such as smoke removal, soot removal, deodorization, water removal, and dehumidification. Especially with water damage the longer it sits the more damage it causes by the minute. We follow Service Response Guidelines to ensure timely response to your disaster. It is our 1,4,8 guideline.

Within 1 hour of notice of loss, we will contact you to arrange service.

Within 4 hours we will be on site ready to start mitigation services.

Within 8 hours of arrival, we will do a verbal briefing of the scope of work that will be necessary. 

We aim to mitigate the damages of your loss, by following our Service Response Guidelines we ensure fast and efficient service.

Vandalism at Your Commercial Building

2/26/2019 (Permalink)

Vandalism is the intentional damage and defacement of property without the owner’s consent. It is unimaginable to think that someone would deliberately cause harm to your business or commercial business, but the reality is there are many people that do partake in this behavior.

If your property or business was a victim of vandalism be sure to report it immediately to your local police department. Vandalism usually begets more vandalism so be sure to contact the experts of SERVPRO of Citrus Heights/Roseville to take care of the issue right away.

Buildings and properties that are unkept are a bigger target for vandalism. Be sure to keep your property tidy and well-lit. Even consider installing cameras to record perpetrators in the case of an incident.

Another way to deter uninvited people from entering your property is getting shrubs or fences.

Although it is inevitable to ensure vandalism doesn’t happen, these steps can help prevent it. If you should fall victim to vandalism, allow SERVPRO of Citrus Heights/Roseville to help you with our many services below.

• General cleaning and graffiti removal
• Brick, stone, and concrete cleaning
• Odor removal and deodorization
• Debris removal
• Water damage restoration
• Fire damage restoration
• Mold damage restoration
• Contents cleaning

SERVPRO of Citrus Heights/Roseville Ready When Disaster Strikes!

2/26/2019 (Permalink)

Nature strikes with no warming. It can wreak havoc with storms on your property or business. We have a network of more than 1700 franchises nationwide and are ready for any size disaster. Our experts can clean and reconstruct any damage to your home caused by storms, flooding, fires or any type of disaster. Although it is impossible to prevent natural disasters we can offer you peace of mind with an Emergency Ready Profile.

SERVPRO of Citrus Heights/Roseville can offer your business or property an Emergency Ready Profile (ERP). One of our experts will visit your property and create a concise Profile Document that contains critical information in case of an emergency. This no cost assessment of your facility will provide our crew with location of crucial shut-off valves, priority areas and contact information of your building so that when disaster strikes we can create an immediate plan of action to minimize damage.

Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so the during an emergency you are “Ready for whatever happens.”

Call SERVPRO of Citrus Heights/Roseville at (916)967-2500 to set up an ERP for your facility.

Rain Safety Tips for Your House

2/26/2019 (Permalink)

We will get up to 5 inches of rain in the area. Follow these rain safety tips to protect your home. They are simple can very effective at protecting your home against these harsh rain - Ensure that drains and gutters are clear of any debris, to reduce the risk of your gutters overflowing or bursting. It can not only cause flooding but damage to the structure of your house.
- Check doors and windows to check for proper seals. Fix all leaks. Water entering your house can have long term effect such as mold.
- Trim trees and foliage. It could potential fall on your home. We have seen many cases where entire trees come in through the roof of homes.

Follow these easy yet effective tips to keep your home safe from the rain.